退换货说明 · UPDATED SEPTEMBER 27, 2026
Returns & exchanges
Return arrangements for DTF film, ink and hot melt powder.
Current ordering status
This website is a catalog with a local inquiry builder. It does not accept online orders or payments. Downloading an inquiry creates no purchase and no charge to refund.
Before you place an order
For any future sale, obtain written return and exchange terms before paying. These must specify the request deadline, eligible product condition, treatment of opened consumables, return shipping costs, any applicable fees and the refund method and timing. No standard return period or refund timetable is currently offered through this catalog.
Damaged, incorrect or defective goods
For an accepted order, keep the packaging and record the delivery condition, product label, quantity and any visible damage. Contact the seller identified on your order confirmation with your order reference and photos so the issue can be assessed. Do not continue using a product you believe is defective.
Sending a return
Obtain return instructions and the correct return address from the seller before sending goods. This catalog does not provide a returns address. Return approval, replacement availability and any shipping arrangements must be confirmed for the order.
Refunds, exchanges and your rights
Any agreed refund or exchange must follow the terms supplied for that order. This page does not exclude rights or remedies that cannot be excluded under applicable law.